Customs clearing agent at Massawa Port
We prepare your declaration, calculate duties, attend inspection and get your cargo released, then deliver it anywhere in Eritrea.
Your customs agent at Massawa Port
Clearing cargo through Eritrean customs needs complete, accurate documents and someone at the port when the vessel discharges. Open Gate Clearing & Forwarding prepares and lodges your declaration, calculates duties and taxes, attends inspection and gets your goods released.
Once released, we can load your cargo onto trucks and deliver it to Asmara, Keren, Mendefera or anywhere else in Eritrea, so you deal with one agent from port to door.
We work with importers in Eritrea, traders shipping from Dubai and the Gulf, families sending personal effects and vehicles, and overseas freight forwarders who need a reliable destination agent.
From documents to release
Send your documents
Bill of lading, commercial invoice and packing list.
Get a written quote
We check the papers and confirm duties and our charges.
We clear the cargo
Declaration, payment, inspection and release at Massawa.
Collection or delivery
Pick up at the port or we truck it to your door.
Documents you will usually need
Most shipments need the bill of lading (or air waybill), the commercial invoice and the packing list, together with the importer's details. Some goods also need permits or certificates.
Requirements depend on the goods, so send us your documents before the ship arrives and we will tell you exactly what is missing. Fixing paperwork early is the best way to avoid storage charges at the port.
Cargo heading to Massawa?
Send your documents to our sales team and get a written quote before the vessel arrives.
Common questions
What documents do I need to clear cargo at Massawa?
Usually the bill of lading, commercial invoice, packing list and the importer's details. Some goods need extra permits. Send your documents and we will confirm before the vessel arrives.
How long does customs clearance take at Massawa?
It depends on the goods, the completeness of your documents and whether an inspection is needed. Send us your documents and we will give you a realistic timeline with your quote.
Can you deliver after clearance?
Yes. We arrange trucking from Massawa Port to Asmara and other cities in Eritrea.
Do you clear small shipments?
Yes. We clear shared-container (LCL) and loose cargo as well as full containers.